![]() We apologized, offered to move them to another room which they declined and we remade the bed. Upon check in we let guests know that they will run into them, that they are small, ordorless, don't bite, but are there! It is just as the guest says, they called us to the room and there were three of the bugs killed on a rug and we could not find anything in the bed. We are in the Rio Grande valley with huge Cottonwood trees and Chinese Elms and at this season there are many elm beetles. ![]() ![]() old, were out briefly but it was obvious the guests were not pet friendly so the dogs were contained. We are a pet-friendly B & B and the 2 Standard Poodles, a 12 yr old and a 15 mo. for $15) that they requested when making their reservation online. As is our normal practice, we upgraded them to an available larger room and set up the "added on grill package" (charcoal grill stocked w/charcoal, lighter fluid, grill tools, place settings, napkins, etc. This was an unfortunate situation that deteriorated and we offer our sincere apologies to these guests for their unhappy experience. Hotels near Casa Abril Vineyards & Winery Tasting Room.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |